Save Job Back to Search Job Description Summary Similar JobsWell-established with ongoing Transformation ProjectsFriendly, western and team-based cultureAbout Our ClientOur client is a well-established corporation, with Asia head office in Hong Kong and a strong international presence. They have offices across the globe, multiple locations in America, Asia, and Europe. They provide quality products with a strong reputation, and have excellent business performance in recent years.To enhance and elevate their HR shared services function, they are looking for a seasoned, sophisticated, resilient HR Lead to manage their operations team, currently with 3 people supporting the function. You will be part of the team to go through transformation journey, together with the wider HR counterparts.Job DescriptionAct as the Head of HR Shared Services team to ensure smooth delivery of entire employee life cycle from recruitment, onboarding, benefits process, employee data management, payroll management, international mobility, visa applications, offboarding, etc. with a high volume of ins & outsOversees People Operations team in Hong Kong Office, including staffing, planning and assigning work to team members, handling escalations, trouble-shooting and performance management.Ensure quality and accuracy of delivery by regularly auditing and implementing checking mechanisms and quality controls.Review and standardize job instructions, process, and systems documentation.Analyze internal process and procedures and formulate and recommend proper changes and process streamlining as neededPerforms work that involves conventional HR practices but may include a variety of complex situations and issues.The Successful ApplicantDegree holder in Human Resources / Business Management or related disciplinesAt least 10 years of HR operations / shared services experience with at least 3 years in a team leader/ manager role.Candidates with working experience in sizable, matrixed and complex organization, experience in financial services / professional industries is advantageousFamiliar with Hong Kong labour ordinance and regulationsGood command of spoken and written English and Chinese with strong communications, interpersonal and presentation skills to work in a multinational environmentDetailed-minded, process focused and well organized, able to handle high volume of HR operation transactionsPositive, people oriented and a good team playerWhat's on OfferPermanent opportunityOpportunity to join one of the best employers worldwide5 days' work20 days Annual LeaveAttractive and Consistent Discretionary BonusComprehensive medical coverage for staff and dependantDental insuranceAnnual Body Check UpExciting Project Exposure working with top talents in the marketMNC Working environment with HR best practicesRegional ExposureContactJess LeungQuote job refJN-062025-6755587Phone number+852 3602 2417Job summaryFunctionHuman ResourcesSpecialisationShared ServicesWhat is your area of specialisation?Business ServicesLocationKowloonJob Type:PermanentConsultant nameJess LeungConsultant phone+852 3602 2417Job ReferenceJN-062025-6755587